At Trend Leaf Store, we aim for customer satisfaction and offer a 3-day refund policy for eligible orders.
Eligibility for Refund
- Refund requests must be made within 3 days of receiving the order.
- A clear unboxing video of the parcel is required as proof to process the refund.
- Items must be unused, in their original packaging, and in the same condition as received.
Non-Refundable Items
- Items without an unboxing video proof.
- Used, damaged, or altered products.
- Customized or final sale items.
Refund Process
- Email us at trendleafstore1@gmail.com with your order details and unboxing video.
- Our team will review your request within 2-3 business days.
- If approved, the refund will be processed to your original payment method.
For any questions, feel free to contact us.